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Premium status not showing [not related to recent update]

Discussion in 'General Help' started by TheCzar, Mar 2, 2012.

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  1. TheCzar

    TheCzar Catapult Fodder

    Messages:
    5
    Hey Lads,
    Well i've got the problem too. I purchased the game a long time ago and desura says i already got the full version, but still i have no access to premium contest whatsoever. Can anyone tell me if i am missing something? Thanks for your help, much appreciated. Bests,
     
    TheCzar, Mar 2, 2012
    #1
  2. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Hi TheCzar,

    Yours is probably a different problem, since your username is not gold here. Did you receive a gift code and apply it to your account on the kag2d.com website?

    edit: I have moved your problem to another thread since it does not seem to be related to the problem in the other thread.
     
    FliesLikeABrick, Mar 2, 2012
    #2
  3. TheCzar

    TheCzar Catapult Fodder

    Messages:
    5
    nope. i didnt had a gift code. thanks for moving the thread. i am actually quite sure that i bought it at desura ( i can send you the purchase confiormation if you want, but i bought it on 21.9.11 maybe that is a problem?
    </br>--- merged: Mar 3, 2012 10:55 AM ---</br>
    Btw. The only mail i've ever got is this:

    Welcome to King Arthur's Gold!
    Please click the following link to activate your account:
    (Link for activation)
    Sincerely,
    The Administration
    22.09.11
    I still hope anyone could help me since i enjoy this game pretty much and i am really curious about the new content.
    Best Regards,
     
    TheCzar, Mar 3, 2012
    #3
  4. Kagesha

    Kagesha KAG Guard Tester

    Messages:
    224
    should be able to get the code off desura,
     
    Kagesha, Mar 3, 2012
    #4
    TheCzar likes this.
  5. TheCzar

    TheCzar Catapult Fodder

    Messages:
    5
    worked like a charm. thanks a lot :) i obviously missed the time when this was announced. no idea that i had to do that. again, thanks mate!
     
    TheCzar, Mar 3, 2012
    #5
  6. Black_Rabbit

    Black_Rabbit Catapult Fodder

    Messages:
    2
    I bought KAG on th ePaypal site, was charged, but I dont seem to have the premium content, did I do something wrong?
    I have the receipt and everything.
     
    Black_Rabbit, Mar 3, 2012
    #6
  7. Kagesha

    Kagesha KAG Guard Tester

    Messages:
    224
    yo dawg, check your paypal email for the gift code - if you don't have it then send an email to "support [at] thd.vg" provide purchase details (receipt), account name/email and other information on the situation.
     
    Kagesha, Mar 3, 2012
    #7
  8. Black_Rabbit

    Black_Rabbit Catapult Fodder

    Messages:
    2
    thanks a ton!
     
    Black_Rabbit, Mar 4, 2012
    #8
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